Reviews & Testimonials
We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!
I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.
We were needing to split our parents stories for various reasons and customer service made the process easy.
The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.
Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.
I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.
The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.
Customer service was superior, Very responsive to inquiries for help and followed up to make sure I received the appropriate help%
Amazing experience, couldn’t be happier!
Memorygram was a gift I gave to my mom for Mother's Day one year but it ended up being a gift back to me. It gave us an a opportunity to talk about her stories, space for her to share her memories, and now it will be a book my family treasures for years to come. The book turned out great, and I loved how customizable it was choosing the question prompts we wanted and uploading pictures to go with each story. It turned out better than I expected! The online platform wasn't always intuitive for my mom, but as the account holder I could log in and make changes and help her troubleshoot problems. And memorygram support or FAQ were helpful when needed. I would highly recommend this site and am so glad I purchased this gift for my mom and our whole family, it was well worth the cost and effort.
I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.
Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.