Reviews & Testimonials
I had a fantastic experience using this service to create a custom photo book. The website was user-friendly, making it easy to upload my photos and add captions. I had some questions about the layout and customer service was very responsive, helping me sort out everything quickly. When the book arrived, it exceeded my expectations. The quality was top-notch—vibrant photos, thick pages and sturdy binding. It was a perfect gift for my parents and they were so touched. I'll definitely use this service again for future projects. Highly recommend for anyone looking to preserve memories!
The thing that separates memorygram from all the others is the music. No better way than to view memories of our loved one with a song. It’s another way to “feel” our loved ones. The medallion and dog tag are beautiful and certainly made to last. Customer service responded promptly to any questions and issues regarding my order. Good experience!
I just submitted my final story for publication in my book so I cannot comment on the book itself. What I can comment on is the thoughtful questions that are proposed as well as the option of adding your own questions. Most important was the incredible level of support I received from their staff when I had questions about submissions and the actual layout of the book. They offered timely responses and specific responses to my questions. Thanks for the help. I can’t wait to see my grandsons’book!
Memorygram is an excellent website and a useful tool for writing a legacy book. However, due to changing personal circumstances, I decided I would request the 7 day refund option and re-subscribe at a later date. Customer support replied to my request within a few hours and my refund was processed the same day. Thank you Memorygram.
UPDATE: - After posting my original 1* rating, I am editing my Review. I received a phone call from one of the Founders (Paul) who was able to resolve my problems withing 10 minutes. He provided some addtional information and offered an addtional copy of the book as an apology for the trouble. I appreciate his time and effort and do think this is a wonderful product. The company may need a little additional training for the Customer Service staff, however. Overall, I would recommend this to others and believe my experience was an anomaly. Edited Original Post - I received this as a Mother's Day gift a few weeks ago. I logged in the first week and devoted over 6 hours over a period of 3 days in writing the first story, then my account disappeared. All of my profile information, the pending questions my children set up for me to respond to and my completed story. I've contacted Customer Service by email 4 different times. The first 2 times I recieved comments saying they were "escalating" or they will provide a "full accounting". They give the impression of being AI generated responses. The next 2 emails have gone unanswered. Multiple calls have reached a busy signal and one went through to a voicemail who is identified as "This Google Subscriber" (not even an identification of the company). The rest of the Original Review has been removed due to the extraordinary efforts to resolve my issue.
I'm grateful for the modern memorial that Memorygram's medallion provided for my grandmother. The ability to share memories and messages on the linked memorial page is a beautiful way to keep her spirit alive. It's a touching and innovative tribute.
Memorygram's medallions provide a way to create a lasting legacy for our loved ones. The personalized memorial page linked to the medallion is a beautiful space to share memories and messages. It's a comforting and meaningful way to honor their memory.
Their medallions offer a beautiful way to remember our loved ones. The craftsmanship is excellent, and the concept of a linked memorial page is a wonderful way to keep their memory alive. It's a special and modern tribute that I highly recommend.
Memorygram's medallions are an innovative and meaningful way to honor a loved one. The ability to link the medallion to a digital memorial page is a thoughtful touch that allows for a dynamic tribute. I'm impressed with the concept and the quality of the product.
The medallion from memorygram has become a cherished memorial for our family. It's a beautiful and lasting tribute that allows us to keep our loved one's memory close. The QR code feature adds a personal touch that we truly appreciate.
Memorygram offers a unique and personal way to remember our loved ones. The medallion and its linked memorial page provide a space fore shared memories and ongoing tributes. It's a modern and meaningful approach to remembrance.
The team at MemoryGram went above and beyond to support me in creating a beautiful tribute for my grandmother. Their compassion and attention to detail were evident throughout the entire process. They answered all my questions, helped me set up the memorial page, and ensured the medallion was crafted to perfection. I couldn't have asked for a more supportive team during this challenging time.